Last updated October 9, 2026 · ranked from 446 Google reviews · How we rank
This list ranks 10 banks in and around Ann Arbor, MI, led by First Merchants Bank, Dart Bank and University Bank. Together they have 446 Google reviews; First Merchants Bank has the highest Google rating on the list at 5.0. Every place on the list is in Ann Arbor, MI. Rankings weigh Google rating, review volume, how complete and current each listing is, and our own notes on each place.
A 5-star Google rating from 143 reviews, alongside comments praising account-opening help and attentive staff, supports First Merchants Bank’s No. 1 rank. At 125 W William St in Ann Arbor, MI, the branch offers personal and commercial banking, auto and personal loans, home mortgages, and treasury management. Online and mobile banking provide options beyond its Monday–Friday, 9 a.m.–5 p.m. branch hours. An on-site ATM, wheelchair-accessible entrance, and wheelchair-accessible parking add practical conveniences.
Attentive account-opening help
Personal and commercial banking
Online and mobile banking
“I love this place. Everyone there is wonderful. Really good staff. Everyone smiles all the time. Everyone needs a raise”
Clear communication through complex transactions helps Dart Bank earn the No. 2 spot among banks in Ann Arbor, MI. Its 4.9 Google rating across 104 reviews is backed by accounts of knowledgeable mortgage guidance, straightforward refinancing, and help reaching closing. Reviewers describe being kept informed throughout the process, with several specifically praising Beth Ping’s support. Located at 1785 W Stadium Blvd, Suite 204, the office opens Monday through Friday from 9 a.m. to 5 p.m. and has a wheelchair-accessible entrance and parking.
Knowledgeable mortgage guidance
Clear transaction communication
Wheelchair-accessible entrance
“Phil Weiss and his team at Dart Bank were first class the entire transaction. Communication was fantastic. They helped us navigate a complex transaction and got us to closing. Would highly recommend!”
Financial education and personal attention help University Bank earn rank 3 among banks in Ann Arbor, MI. A Girl Scout troop’s review praises its Financial Literacy for Kids program, while a business customer describes a lender who showed genuine interest in helping. Reviews also highlight the community atmosphere at its Bankyard barbecue. The bank holds a 4.9 Google rating across 39 reviews. At 2015 Washtenaw Ave, it offers an ATM, a wheelchair-accessible entrance and parking, and weekday hours from 9 a.m. to 5 p.m.
Kids’ financial literacy
ATM available
Wheelchair-accessible entrance
“Our Girl Scout troop had a fantastic experience with University Bank's Financial Literacy for Kids program. Sandy was wonderful from our very first interaction. The kids received a tour of the mansion, learned about the history of the bu…”
Patient mortgage guidance earns First Savings Bank, Ann Arbor Branch its No. 4 spot among banks in Ann Arbor, MI. Reviewers describe clear explanations for first-time buyers, attentive listening, and steady help when home purchases encountered unexpected roadblocks. The branch holds a 5-star Google rating across 27 reviews, with customer accounts covering both home purchases and refinancing. Located at 278 Collingwood Dr, Suite 1, it opens Monday through Friday from 9 a.m. to 5 p.m. and has a wheelchair-accessible entrance and parking.
Patient mortgage guidance
First-time buyer support
Wheelchair-accessible entrance
“Ben Barber was so patient and helpful during the home buying process! We encountered unforeseen roadblocks and when we had to completely shift gears, Ben never wavered in helping us. I would highly recommend First Savings as a mortgage l…”
Work at First Savings Bank, Ann Arbor Branch? Get your badge
Personal and commercial banking, several lending options, and digital account access earn First Merchants Bank its No. 5 spot. Located at 1328 S Main St in Ann Arbor, MI, the branch offers auto loans, personal loans, home mortgages, and treasury management. Customers can use personal and business online banking or the mobile app, and the location has an ATM and wheelchair-accessible entrance and parking. Its Google rating is 4.7 from 12 reviews, and weekday hours run from 8 a.m. to 5 p.m.
An ATM with optional virtual assistance helps Lake Trust Credit Union earn the No. 6 spot in Ann Arbor, MI. One reviewer describes the ATM as easy to use and notes that someone from the corporate office can provide help. The location at 2222 Packard Rd also has a wheelchair-accessible entrance and parking. Its Google rating is 4 out of 5 from 54 reviews, and weekday hours extend to 6 p.m. on Fridays, compared with 5:30 p.m. Monday through Thursday.
Virtual ATM assistance
Wheelchair-accessible entrance
Friday evening hours
“The ATM works with incredible ease. It also gives you the OPTION OF VIRTUAL ASSISTANCE. A person from their corporate office can assist you too.”
On-site banking services, an ATM and on-site parking put practical features behind PNC Bank’s No. 7 ranking in Ann Arbor, MI. The branch at 1107 S University Ave, Suite A, holds a 4.1-star Google rating from 23 reviews. Listed branch hours are 9 a.m. to 5 p.m. Monday through Friday, giving visitors a consistent weekday schedule. A wheelchair-accessible entrance, parking and restroom add useful access features for customers planning an in-person visit.
Saturday hours from 9 a.m. to 2 p.m. add a practical reason for Chase Bank’s Main and Huron branch to earn rank 8. Located at 100 S Main St in Ann Arbor, MI, it handles cash withdrawals, check deposits and money transfers, with an ATM and checking, savings and mobile banking options. Scheduled meetings cover business banking, home lending and wealth management. A wheelchair-accessible entrance and parking add accessibility, while its 4-star Google rating across 14 reviews provides another positive signal.
Weekday hours until 6 p.m. and Saturday hours from 9 a.m. to 1 p.m. help earn PNC Bank its No. 9 spot. Located at 2901 Plymouth Rd in Ann Arbor, MI, the branch offers on-site services and an ATM, along with a wheelchair-accessible entrance and wheelchair-accessible parking. Its Google rating stands at 3.9 out of 5 from 17 reviews. The combination of six-day opening hours and documented accessibility features gives this location practical value for people planning an in-person banking visit.
Several ways to bank earn Huntington Bank its No. 10 spot: the branch at 2701 Plymouth Rd in Ann Arbor, MI offers lobby banking, drive-through service and an ATM, with online banking also available. A wheelchair-accessible entrance and wheelchair-accessible parking add practical access features. Listed weekday hours are 9 a.m. to 5 p.m. Its Google rating of 3.8 out of 5 from 13 reviews provides a modest supporting signal, while the range of banking options is the clearest reason for its inclusion.
Ratings and review counts shown are Google ratings, displayed with attribution.
How we ranked this list
Each bank is scored on a Bayesian-weighted rating (its rating adjusted for how many reviews it has compared with the Ann Arbor category average), how recently we verified its details, and how complete its listing is. Scores and ranks are stored, so the order only changes when the underlying data changes.
Which banks in Ann Arbor, MI have the highest Google ratings?
First Merchants Bank at 125 W William St has 5 stars from 143 reviews, while First Savings Bank at 278 Collingwood Dr Ste 1 has 5 stars from 27 reviews. Dart Bank follows with 4.9 stars from 104 reviews, and University Bank has 4.9 stars from 39 reviews.
Where can I bank on Saturday in Ann Arbor, MI?
Chase at 3500 Plymouth Rd and 1501 E Stadium Blvd opens Saturday from 9 a.m. to 2 p.m. Lake Trust Credit Union at 2180 W Stadium Blvd opens from 9 a.m. to 1 p.m., and Citizens at 3365 Washtenaw Ave Ste L opens from 9 a.m. to noon.
Which locations in Ann Arbor, MI stay open past 5 p.m.?
Both Lake Trust Credit Union locations—2222 Packard Rd and 2180 W Stadium Blvd—close at 5:30 p.m. Monday through Thursday and 6 p.m. Friday. Chase at 3500 Plymouth Rd and Fifth Third Bank & ATM at 3315 Washtenaw Ave also stay open until 6 p.m. Friday.
Which lenders in Ann Arbor, MI receive reviews about mortgage help?
Dart Bank’s review excerpts praise Beth Ping’s mortgage knowledge and refinancing assistance, along with Phil Weiss and his team’s communication through a complex closing. At First Savings Bank, reviewers describe Ben Barber explaining mortgages to first-time buyers and helping through home-buying obstacles. First Merchants Bank and Credit Union ONE also list mortgage lending among their services.
Where can I find drive-through banking and surcharge-free ATM networks in Ann Arbor, MI?
Credit Union ONE at 2400 Green Rd has a drive-through and gives members access to nearly 30,000 surcharge-free CO-OP Network ATMs. Lake Trust Credit Union at 2180 W Stadium Blvd also lists a drive-through. First Merchants Bank at 125 W William St has an ATM and describes access to more than 25,000 free ATMs nationwide through MoneyPass.
1
